Reviews are often the deciding factor between you and a competitor, on Google Maps, in AI answers and on booking platforms. Most happy customers are willing to leave one. They simply need to be asked at the right moment, with a direct link.
We build that routine into your business and look after the rest of your online reputation: replies, monitoring, mentions and links.
Who this is for
Every business with customers who are happy but silent, and businesses that have one old negative review sitting at the top of their profile without a reply.
What is included
- A review routine: when to ask, with a direct review link, a short message template and a QR code
- Replies to every review, positive and negative, drafted for your approval
- Monitoring of your brand name across Google, review platforms and social media
- Digital PR: local media, trade portals and guest articles
- Clean link building through partners, associations, suppliers and sponsorships
- Regular checks for spammy backlinks
How we work
We only work with genuine reviews from real customers. We never buy reviews, write them ourselves or offer rewards for positive ratings, because that breaks platform rules and consumer law and can get a profile penalised. Instead we make asking easy and consistent. Negative reviews get a calm, factual reply that future customers will read.
What a good routine looks like
The request goes out right after the job is finished or the stay has ended, while the experience is fresh. It is one short, personal message with a direct link that opens the review form. Every review gets a reply within a few days, and new reviews are part of the monthly report.
Frequently asked questions
Can you remove bad reviews?
Only reviews that break platform rules can be reported for removal. For everything else, a good reply is the best answer.
Which platforms matter most?
For most local businesses Google first, then the platforms your industry uses, such as booking or trade portals.
Do you buy links?
No. We build links through real relationships and content, and avoid anything that looks like a link scheme.
This is one part of AVYLOA's all-inclusive retainer, not a standalone package sold on its own. Every engagement starts with the same audit-first process described on the how we work page, then a service mix built around what your business actually needs. Reviews strengthen local SEO and AI visibility. Our guide how to ask customers for Google reviews without breaking the rules explains what Google allows.